Trends and innovations driving the future of business automation

29-02-2024

Automating processes makes the future of companies stronger and more innovative.
Trends and innovations driving the future of business automation

Automation plays a crucial role in building a strong digital core in companies. When implemented properly, this practice not only allows organizations to reorganize their business processes but also empowers employees to achieve more and build thriving businesses, even in times of uncertainty. Successful large-scale implementation of automation is reflected in greater employee satisfaction, high productivity, optimized efficiency, reduced costs, and increased business resilience.

The significant acceleration of automation is partly driven by the current scenario, which presents itself as an ideal opportunity to integrate large-scale automation into companies. New technologies, especially generative Artificial Intelligence, combined with changing priorities, open up new perspectives for tackling challenges in complex business processes or those that require substantial resources.
 

The benefits of automation for companies

Automation is an automatic system that acts, monitors, and verifies the way it works, constantly monitoring the process and making the necessary corrections automatically without the need for human interference. Regardless of a company's area of activity, some of the benefits of automation include:
  • Increased customer satisfaction, as employees, have more time to focus on better customer service. 
  • Increased employee satisfaction, as automation allows them to dedicate themselves to more enjoyable and less boring activities. 
  • Time savings because all repeatable tasks should be automated so that they can be completed more quickly.
  • Increased efficiency: automation makes it possible to reduce time, effort, and cost, while at the same time reducing the number of manual errors.
 

4 trends that are feeding the automation transformation

  • Generative Artificial Intelligence (AI)
Generative Artificial Intelligence is a constantly evolving set of AI tools that provides new capabilities and intelligence and is changing the way everyone works. Beyond a mere productivity tool, AI is now applied to anticipate and prevent machine failures, optimize supply chain management, and personalize customer experiences through targeted recommendations.
 
  • Cloud first
By modernizing data for thousands of customers, successful digital transformation depends on having accessible and organized data in the cloud. And this is no different for automation. This prioritization makes it possible to make more effective use of AI for hyper-automation once data has been migrated to the cloud.
 
  • Hyperautomation
Hyperautomation represents a strategic approach to automating a vast number of processes across the entire company, going beyond a single department or function.  As an evolution of intelligent automation and RPA, hyperautomation focuses on automating tasks at scale, with Power Automate being a key part of this mechanism.
 
  • Team development
In the past, the success of automation depended largely on highly qualified specialists in the IT department. Today, tools like Power Automate enable low-code or no-code development, empowering non-technical "citizen programmers" to create, optimize and expand automation. In this way, more teams can manage their business processes, saving time and accelerating the delivery of value.


The rapid evolution of automation driven by trends such as generative AI, cloud prioritization, hyper-automation, and employee development is significantly shaping the business landscape. These trends not only increase operational efficiency but also enable organizations to face complex challenges, adapt in an agile way, and build solid foundations for a stronger and more innovative business future. Contact Hydra iT to find out more!
 

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