Energy & Utilities: management software for energy sales companies
05-09-2023
Ensure the management and coordination of key areas for the successful development of your work!
Energy & Utilities is management software integrated into the Microsoft Dynamics 365 Business Central or NAV ERP, explicitly developed for energy sales companies (gas, water, and electricity). The add-on aims to improve energy companies' asset management and operational efficiency, reducing operating costs, increasing control over contract portfolios, and limiting contractual risk.
In addition to the usual ERP functions, such as invoicing, stock management, human resources, and logistics, this solution has operational management features dedicated to the needs of energy suppliers and utilities:
This add-on is fully integrated with Dynamics 365 Business Central and with the main management areas: accounting, finance, sales, services, operations, and logistics.
In addition, the solution provides two digital platforms for communicating with agents and clients: the Digital Agent Desk and the Digital Customer Desk.
This add-on simplifies processes and connects employees, suppliers, and customers in a single digital network. It offers a practical and user-friendly feature that helps you manage the registration of energy supply contracts and tariffs more efficiently. Enjoy the benefits of a streamlined system that makes your work easier and more effective.
Do you still have doubts or do you want to get a proposal tailored to your company's real needs? Schedule a demo with Hydra iT now!
In addition to the usual ERP functions, such as invoicing, stock management, human resources, and logistics, this solution has operational management features dedicated to the needs of energy suppliers and utilities:
- Agent and customer management
- Switching operational management
- Business Support Reporting
- Reading monitoring and information control
- Contract manage
- Debt control
What are the main features?
- Management of Contracts, Readings and Billing
- Calculation of consumption forecasts based on each customer's operational history
- Integrated switching for the Electricity and Natural Gas markets - Integrated supplier switching management with logistics operators (OLMC - Logistics Operator for Switching Suppliers)
- Dual Contract Management: Electricity and Natural Gas
- Configuration of energy type, tariffs, tariff types, transitional tariff prices, and indexed prices
- Centralized collection management (Counters/SDD/MB/CTT)
- Debt management, cut-off, and reactivation of contracts
- Electronic invoicing
- Printing & Finishing control
- Commission management for agents
- Backoffice for managing interactions with Agent and Customer Digital Counters
- Reporting for activity and legal control (ERSE/Tax Authority)
This add-on is fully integrated with Dynamics 365 Business Central and with the main management areas: accounting, finance, sales, services, operations, and logistics.
In addition, the solution provides two digital platforms for communicating with agents and clients: the Digital Agent Desk and the Digital Customer Desk.
Agents Digital Counter - Electricity and Natural Gas
- Managing access to the Digital Branchl
- Management of Membership Applications
- Consultation of Applications - Applications, information and complaints
- Monitoring the progress of applications
- Reuse of data from previous applications
- Integration with Dynamics 365 Business Central/NAV backoffice
- Consult My Portfolio
- Portfolio of Consumer Locations, Customers, and Contracts
- Export to digital format
- Contract management
- Consultation and requests for changes to general data and contractual conditions
- Customer current account consultation
- Consultation of reported readings
- Graphical query of billing history (last six months) and consumption history
- Send subscription requests
- The interface between the end customer and the supply company
- Creating a pre-contract
- Comissions
- Integration with Dynamics 365 Business Central/NAV Backoffice
- Calculation of commissions based on configurable calculation formulas
- Consultation of commission status
Digital Customer Counter - Electricity and Natural Gas
- Managing access to the Digital Counter
- Management of Subscription Requests
- Consultation of Applications - Applications, information and complaints
- Monitoring the progress of applications
- Reuse of data from previous applications
- Integration with the Dynamics 265 Business Central/NAV backoffice
- Contract Management
- Consultation of general data and contractual conditions and direct debit change requests
- Checking your current account
- Consultation of reported readings
- Graphical consultation of billing history (last 6 months) and consumption history
This add-on simplifies processes and connects employees, suppliers, and customers in a single digital network. It offers a practical and user-friendly feature that helps you manage the registration of energy supply contracts and tariffs more efficiently. Enjoy the benefits of a streamlined system that makes your work easier and more effective.
Do you still have doubts or do you want to get a proposal tailored to your company's real needs? Schedule a demo with Hydra iT now!
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